FAQ

Orders are typically delivered within 5–10 business days. You will receive a confirmation email with your tracking information once your order has shipped.

Yes! We offer free shipping on all orders — no minimum order required.

We currently ship exclusively to the United States.

Absolutely. Once your order is shipped, you'll receive an email with your tracking number so you can follow your package every step of the way.

The LumaEye Pro uses a combination of gentle heat therapy, soothing vibration, and carefully designed pressure zones to relieve tension around the eyes, reduce puffiness, and minimize the appearance of dark circles.

We recommend using the LumaEye Pro for 15 minutes per session — once or twice daily for best results.

Yes. The LumaEye Pro is safe for all skin types, including sensitive skin. If you have a medical eye condition, please consult your doctor before use.

Yes! Applying a light eye cream or serum before your session can enhance the absorption and results.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.

Orders are processed quickly. Please contact us at support@lumaeyepro.com within 12 hours of placing your order if you need to make any changes.

We offer a 30-Day Money Back Guarantee. If you're not completely satisfied with your LumaEye Pro, contact us within 30 days of receiving your order and we'll make it right — no questions asked.

Simply email us at support@lumaeyepro.com with your order number and we'll guide you through the process.